VISION STATEMENT
ILAAM Heat Treatment Services has compiled and published the following as part of the Company’s Vision:
- To stay the preferred supplier to our existing customers..
- To obtain and maintain new customers.
- To keep abreast with the latest technologies in our business.
- To contribute in people skills by providing work related training to our workforce as self upliftment.
- Adhering to statutory and regulatory requirements.
OUR VALUES
We strive to conduct our business with the utmost integrity and to treat our customers and fellow employees with respect and fairness. Our decades of experience ensure we not only deliver the quality services your business requires, but we also provide a superb customer experience. We greatly value our relationships with our clients, and we strive to exceed your expectations at every stage of every project.
OUR MISSION
We at ILAAM provide heat treatment solutions and services that consistently sets industry benchmarks, defines strength and exceeds the most stringent requirements for performance. Our mission is to focus on practical experience, quality, and safety culture to ensure the prosperity of our customers and employees.
OUR QUALITY POLICY
ILAAM Heat Treatment Services are committed to maintain, throughout the Company, a fully integrated Business Management System based on ISO 9001:2015. The effectiveness of the Business Management System, including Objectives for Quality, will be reviewed and improved constantly throughout Management Reviews and Internal Quality Audits. The Company will direct its efforts in the regard towards:
- The continual improvement of the quality of the products and services it provides to its customers.
- Review the Business Management System annually for suitability and effectiveness.
- Providing a frame work for reviewing the Business-Quality Objectives.
- Communicate the Business Management System principles throughout the Company.
- The identification and fulfillment of the need and expectations of the Customer.
- The prevention of Product, Manufacturing Process and Service non-conformities.
These efforts are guided by internationally accepted Quality Management Systems, based upon
ISO 9001 : 2015 and will be supplemented by the application of Business Management norms and strategies, the appropriate use of technology and the encouragement of innovation.
We are certified according to the ISO 9001:2015 standard.
As part of the confirmation of the quality of our products and services that we provide to our customers, we have successfully implemented a quality management system and we are now a certified ISO 9001:2015 heat treatment service provider within the steel industry.
Successfully audited by an independent certification body, AfriCert, this confirms that we have successfully met the demanding requirements of the certification audit of the quality management system according to the ISO 9001:2015 standard.
We believe, that the processes we have set up, will be appreciated not only by our current but also by future customers and business partners.
QUALITY CONTROL
ILAAM Heat Treatment Services strives to maintain a high level of customer satisfaction and we are committed to strengthening our business by reinforcing the emphasis placed on quality and service. We achieve quality objectives, strive for continual improvement and create an environment to promote innovation. Our documented and certified QMS covers everything, from receiving orders to final inspection, to dispatch, and is based on our ISO 9001:2015 certification. We are currently in the process of attaining CQI9 and IATF16949 requirements.
- ISO 9001:2015
- PPAP Responsibilities
- Calibration / Verification Standards
- K.P.I’s Reviewed Monthly
- Modern furnaces and auxillary controls
- Perform internal T.U.S and S.A.T’s
Our History
Ilaam Heat Treatment Services based in Johannesburg, South Africa, is a privately held commercial heat treating company that offers a wide range of services to a diverse and discerning set of customers. The company was established in 1998, by Mr. Essuf Bheekoo and to this day, it still remains a family-owned business.
We are proud to offer exceptional, value added services to all manufacturers in the industry. We adhere to the most technologically advanced heat treating methods, with modern equipment to ensure that your parts meet the required specifications from hardness tolerances, to surface finishes. This is done through commitment, continual improvement as well as reinvestment.
Ilaam Heat Treatment has garnered a reputation for providing high quality services with great turnaround times and best customer service with zero defect in the process.
We offer an exclusive range of heat treatment services to the industry. We as a company are determined to focus on treating customers, employees as well as all other stakeholders with dignity, equality and respect.
THE TEAM
Ismaeel Bheekoo – Managing Director
email: ilaamht@gmail.com
Aysha Bheekoo – Creditors Clerk / Quality Assurance
email: ayshab@outlook.com
Shahida Munshi – General Manager
email: sassygp@gmail.com
Stephan Gildenhuys – Quality Manager
email: stephangildenhuys@gmail.com
Kelvin Cavanagh – Metallurgist
email: ilaamhtlab@gmail.com
Mukesh Bhailal – Senior Supervisor
email: mukeshbhailal@outlook.com
Kamil Mohamed – Lab Assistant
email: kamil.mohamed8@gmail.com
24/7 Availability
We are happy to provide a round-the-clock 24/7 heat treatment service to all customers, ensuring a quick turnaround time.
Experience is Key
When working with customers in any industry, ILAAM has the proper accreditation and boasts a highly experienced workforce.
Certified Specialists
Our entire team has extensive experience in heat treating, engineering, production and manufacturing.
Affordable Prices
If you’re looking for a cost-effective heat treatment service for mass produced parts or steel, then feel free to contact us.